CV

Professional Summary

Highly skilled and dedicated IT professional with over 6 years of experience in the industry. Adept at designing, implementing, and managing network and system infrastructure. Proven track record of delivering innovative solutions and improving overall efficiency. Passionate about technology and committed to staying up-to-date with the latest trends and advancements. Strong problem-solving and analytical skills with the ability to troubleshoot complex issues. Excellent communication and teamwork abilities, with a proven history of collaborating effectively with cross-functional teams. Motivated self-starter who thrives in fast-paced environments. Seeking new opportunities to apply my skills and contribute to the success of a dynamic company. .

🎯Skills

Strong knowledge of networking protocols such as Static, OSPF, and BGP.
Experience with VPN, VLAN, and Tunneling technologies including IPSec, PPTP, L2TP, and EoIP.
Proficient in Bandwidth Management, PPPoE, Policy Routing, Load Balancing, and Failover.
Familiar with Radius server, hotel, restaurant, and campus WiFi hotspot configuration.
Skilled in backup and recovery processes and Network Design.
Expertise in IP PBX (Issabel, Elastix), Intercom Telephone systems, and IP camera NVR setup.
Experience with Windows and Linux server administration.
Knowledgeable in server monitoring tools such as Cacti, Zabbix, Syslog, and PRTG installation and configuration.
Designed and developed multiple computer hardware systems, including motherboards, peripherals, and embedded systems.
Conducted failure analysis and troubleshooting of existing products.

Professional Experience

Sr. ICT Officer

MAMATA | Chattagram, Bangladesh |2018 – Present

🔰Configuring Cisco, Mikrotik, Fortinet firewall, Access Point device. Ensuring data connectivity security of all branches with Headquarters. Troubleshooting routing & switching related problems of core network, Communication with IIG for upstream-related issues. Web Base Software, Microfinance, Hospital Management System, HR Management System Support and Network routing related problems solved. Hardware Maintained and supported (Desktop, Laptop) Multiple Operating System Install and Support. Web Server, MRTG in Cacti Server Maintaining and Remote Software security assured. Outlook Server Configuration and Data Backup. CCTV services NVR Maintained and supported. Cloud-based Time attendance Software Control and support. Cloud Hosted IPPABX System Install & Support. Responsible for procuring IT products and services from vendors, including laptops, desktops. Conducted market research and gathered quotations from multiple vendors to ensure competitive pricing and optimal solutions.

ICT Support Engineer

Mozumdar Transport ltd. · Part-time | Chattagram, Bangladesh | Jan 2022 - Present

Administered Windows and Linux servers, including setup, configuration, and maintenance.
Configured IP PBX systems and intercom telephone systems, improving communication efficiency.
Developed and implemented policies for network security and performance optimization.
Designed and maintained network monitoring systems, reducing system failures by 25%.

Education

Msc in Computer science (Department of Computer science and Engineering)

Comilla University | Comilla, Bangladesh | Graduated 2023

Certifications

CompTIA A+
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solutions Associate (MCSA))
Mikrotik Certified Solutions Associate (MTCNA))
Mikrotik Certified Routing Engineer(MTCRE))
Mikrotik Certified Inter Networking Engineer (MTCINE))
Red Hat Certified System Administrator (RHCSA))
Network Security Experts(NSE-1)Fortinet